There is a 14 cooling off period from the sign-up date
Only Direct Debit payments are accepted
The entity collecting payments is totality services London Ltd
If you have a Microsoft 365 account (directly with Microsoft), we'll take over the billing
The Standard & Professional plans can be cancelled by providing 30 days notice
The Premium plan carries an initial 1-year term, and can be cancelled by providing 30 days notice thereafter
Your mailboxes & data must be hosted by Microsoft 365 or Google Workspace. If you need help migrating to either of these platforms, please get in touch.
Support is unlimited, with no hidden costs
You'll always receive a quote for any professional services or hardware you require
We only provide support for devices using the Windows 10 Pro Operating System or the latest two Mac Operating System releases
The below is not available...
Servers or physical data storage device support (e.g. NAS)
Network hardware or software support
Windows 7, 8 or Home Operating System support
Internet connectivity issues support
Non-Microsoft 365 or Google Workspace software support